Privacy Policy

Privacy Policy — Leadsense Pty Ltd 

Last updated: November 2025 

1. Introduction 

Leadsense Pty Ltd (“Leadsense”, “we”, “us” or “our”) respects your right to privacy and is committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). 

This Privacy Policy explains how we collect, use, store and disclose personal information across all our digital channels — including our website (https://leadsense.com.au), landing pages, forms, advertisements, and any marketing automation or CRM platforms we use. 

By accessing our website, submitting a form, or engaging with our services, you consent to the collection and handling of your information as outlined in this policy. 

2. What Personal Information We Collect 

The personal information we collect depends on how you interact with us. It may include: 

Identification details: name, business name, job title, role or industry 

Contact details: email address, phone number, business address 

Business and service details: information about your company, marketing needs, budgets or preferences 

Digital information: IP address, cookies, device type, browser type, website activity, referring URLs, and session duration 

Form and campaign data: responses to online forms, Typeforms, or landing pages, including any marketing or enquiry information 

CRM and advertising data: interactions through Meta Ads, Google Ads, HubSpot, Go High Level, or other integrated platforms 

Financial information: billing details or payment information (if relevant) 

We may also collect non-identifiable data for analytics, reporting, and campaign optimisation purposes. 

3. How We Collect Information 

We collect personal information in several ways, including: 

When you complete forms or surveys on our website or landing pages 

When you click on or interact with Meta or Google advertisements 

When you book a consultation or download a resource 

When you communicate with us via email, SMS, or social media 

Automatically through cookies, tracking pixels, and analytics tools 

Through integrated CRM and marketing systems such as Go High Level, HubSpot, Typeform, Meta Business Suite, or Google Analytics 

Where practical, we collect information directly from you. However, we may also receive information from third-party sources (e.g. Meta, Google, or our technology partners). 

4. Why We Collect and Use Personal Information 

We collect and use personal information for purposes including: 

To provide marketing, consulting, and automation services 

To respond to your enquiries, bookings, or requests 

To send marketing communications (email, SMS, or retargeting ads) 

To personalise advertising and measure performance of campaigns 

To improve our website, content, and digital experiences 

To manage billing, accounts, and client relationships 

To comply with legal and regulatory obligations 

We only use your information for the purpose for which it was collected, unless otherwise permitted by law or with your consent. 

5. Use of Cookies, Pixels, and Tracking Technologies 

We use cookies and tracking pixels on our website and landing pages to enhance user experience and measure ad performance. 

These may include: 

Functional cookies: for website operation and user preferences 

Analytics cookies: to understand how visitors use our site (e.g. via Google Analytics) 

Advertising pixels: such as Meta Pixel and Google Ads tags, to deliver personalised or retargeted ads 

You can disable cookies through your browser settings; however, some site functions may not operate correctly without them. 

6. Disclosure of Personal Information 

We may share your personal information with trusted third parties that help us operate our business, including: 

Technology and automation partners (e.g. HubSpot, Go High Level, Typeform, Meta, Google, Stripe, Zapier, etc.) 

External service providers for hosting, analytics, or email delivery 

Professional advisors or subcontractors working with us on your project 

Regulatory authorities, where required by law 

Some service providers may be located outside Australia (e.g. the United States, EU, or Asia-Pacific). Where cross-border disclosure occurs, we take reasonable steps to ensure your data is handled in accordance with the Australian Privacy Principles. 

We will never sell, rent, or trade your personal information. 

7. Data Security and Storage 

We store information in secure systems (e.g. CRM platforms, encrypted cloud servers) and take reasonable precautions to prevent loss, misuse, or unauthorised access. 

Security measures include: 

Access restrictions and authentication controls 

Data encryption where appropriate 

Regular review and deletion of outdated records 

We retain personal information only for as long as necessary for its purpose or as required by law. Once no longer needed, data is securely deleted or de-identified. 

8. Access, Correction, and Deletion 

You may request access to or correction of your personal information at any time by contacting us (see Section 11). 

If you wish to withdraw consent or request deletion of your data, we will take reasonable steps to fulfil your request unless required by law to retain certain information. 

9. Marketing and Opt-Out 

By submitting your details, you consent to receiving marketing communications from Leadsense (via email, SMS, or digital ads). 

You may opt out at any time by clicking “Unsubscribe” in our emails or replying “STOP” to SMS messages. 

Even after opting out, we may still send essential service or account-related communications. 

10. Third-Party Links 

Our website or landing pages may contain links to other websites not operated by Leadsense. 

We are not responsible for the privacy practices or content of those websites and recommend reviewing their privacy policies. 

11. Privacy Complaints and Contact Details 

If you have any questions, concerns, or complaints about this policy or how your information has been handled, please contact us: 

Leadsense Pty Ltd 

ABN: 85681717224 

Email: [email protected]] 

Website: https://leadsense.com.au 

Address: 801 Glenferrie Rd, Hawthorn VIC 3122 

We will respond within a reasonable timeframe. 

If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) via: 

www.oaic.gov.au or phone 1300 363 992. 

12. Updates to This Privacy Policy 

We may update this Privacy Policy from time to time to reflect business, legal, or technology changes. 

The updated version will be posted on our website with the effective date clearly shown.